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FAQ
WHERE IS YOUR STORE LOCATED?
We have moved our store to a full online service. You can visit us at BarkandSniffXpress.com Please tell us in the comments box on the Shipping Page if you are local and would like to deliver your order on a same or next day delivery or at your door step same day delivery.

HOW DO I FIGURE OUT WHAT SIZE MY PET IS?
Have you visited our fitting room? We have provided many diagrams and techniques for measuring your dog that will help ensure accuracy in sizing. If you have further questions regarding this topic, you may email us at the and we will do our best to respond as quickly as possible.

WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept Visa and MasterCard. No COD's please.

HOW DO YOU SHIP?
We ship through UPS and the USPS. At checkout, you will be provided with shipping options based on the products you have ordered. It is normally more cost effective to use UPS when shipping larger, more bulky items. If you have further questions, you may contact us at .

HOW LONG DOES SHIPPING TAKE?
We will do our best to get you your product as soon as we can. We will normally ship items that are in stock within 2 business days. Normal delivery times are 5-7 business days. For larger items and items that we do not have in stock, ship time could be 2-4 weeks. We will notify you if this is the case.

HOW MUCH DO YOU CHARGE FOR SHIPPING?
Shipping will be calculated at checkout based on the items that you have ordered. We use both USPS and UPS in order to provide you with the most economical options available.

WHAT IS YOUR EXCHANGE POLICY?
Bark and Sniff Xpress would like your shopping experience to be great! Please click here to view our company exchange policy.

HOW CAN I STAY IN THE Bark and Sniff Xpress LOOP?
Periodically we will send you emails with up to date information on the happenings of our store…. new product, special sales, Holiday ideas and more. If you would like us to send these emails to you, please .

I AM A VENDOR AND WOULD LIKE Bark and Sniff Xpress TO CARRY MY PRODUCT.
Please send us an email at . We periodically review product and will be in touch with you if we are interested.